FUNCTION: As part of the branch management team, the incumbent is accountable for the overall performance of the assigned branch. Priorities include meeting branch revenue, expense and market share goals (loans, deposit and fee based services). The position requires strong leadership ability in the areas of customer experience, employee development and retention, customer relationship development, retail sales, loss mitigation, and compliance with Bank policies, procedures and quality standards. The incumbent is directly accountable for the daily operations and sales production at the assigned branch including mortgage loan origination based upon branch goals.
GENERAL DESCRIPTION OF DUTIES (assigned duties are under the leadership and direction of the Market Manager and/or Branch Administration Officer):
FUNCTIONS SUPERVISED: Branch Sales, Senior Universal Bankers, Universal Bankers, Branch Tellers, Safe Deposit
POSITIONS SUPERVISED: Assistant Branch Manager, Senior Universal Bankers.
EDUCATION REQUIRED: A two-year college degree or completion of a specialized course of study at a business or trade school. Bilingual proficiency (English/ Spanish) is considered a desirable attribute.
EXPERIENCE REQUIRED: Three to five years of similar or related experience. Proficiency in MS Office Suite, specifically WORD, EXCEL and PowerPoint.
MANAGERIAL RESPONSIBILITY: Has supervisory/managerial responsibilities that are direct or through work leaders or assistants. Estimates personnel needs and assigns work to meet these needs. Supervises, coordinates and reviews the work of assigned staff, typically with a subordinate group of 3 to 10 employees. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy.